I checked in moments back for flight 1329 from Phoenix to JFK. I am booked in Firstclass. I entered the Precedence area to search out no line and two brokers standing at respective counters without “Situation Closed†symptoms anyplace.
American at any time , your staff members are rude and gave little or no rationalization about why or what was happening
When we last but not least acquired an e-mail reaction from American Airlines, the overall response time was about one hour. Despite the fact that we waited an hour, we did get several responses to our First query:
When I obtained for the complimentary lodge that American setup for me, I referred to as 800-433-7300 and talked to an agent there who, to my surprise was struggling to see flights that were out there on USAIR. She advised me there were no open up seats on any in the early USAIR flights. I was on the internet and could see that there were obtainable flights. I truly booked a flight to establish it to her.
I like AA but make sure you make certain they make certain things like the amusement and various factors are thoroughly checked…..specifically for the long haul.
Flight out of Ft Lauderdale at 5pm connecting to Charlotte NC at six:30pm. The primary flight remaining forty five minutes late creating us skip our connecting flight to Harrisburg, Pa. Instructed the subsequent flight might be at midnight so we hold out right until then (I'm with my disabled 84 12 months old mom) At midnight we're advised the flight was cancelled, there have been no accommodations accessible and another flight was 12 the next day.
I've generally been a faithful buyer to AA and don't believe that any within your customers ought to be handled During this fashion!
As a result of a family members hardship, we are unable to make our trip as Beforehand planned and needed to terminate our reservations. We spoke to some agent at American Airlines and explained your i loved this situation to her, and he or she suggested that we contact you.
was in Haiti August 17th,went for the airport 11-30am plus the flight was to depart for that US at 1pm and was explained to I'd MISSED MY FLIGHT.But wasn't offered any essentive to remain for the following day,and was pressured to order One more tickert for August twenty third at my expence.I Pretty much missing my career because of tht,they bought my seat and place me at an predicted expencies of which I DEMAND TO BE COMPANCERTATED FOR THE MONEY Misplaced,WAGES LOST.
This agent was away from line and disrespectful. There was NO reason behind her attitude, especially when there was NO line and several agents standing on the counter like they had been Prepared and in a position to assist. Janet Ault
I termed AA this early morning and I used to be notified they located the car seat in NYC. It'll be leaving NYC this afternoon and we be at my house someday currently or tomorrow.
We won't fly American Airlines ever again, and neither will my friends and family. they may shed a whole lot over the $863 he listed.
I've a request reference amount 14716375252 from the excursion taken past Nov. I want to know the businesses reaction.
The 9/15/fifteen, it can just take some time being forgotten. Beginning with One more delay within our flight, which theoretically would go away Orlando 19: 40h, and following hrs of delay, once more as a result of problems with the plane, the commander warned us that perhaps the aircraft wouldn't acquire off thanks to possible structural difficulty Together with the baggage door from the aircraft along with the doorway was opened to Anyone who planned to depart the airplane.